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Synchronicity

Synchronicity: The Technology Leader Powering the Industry

Synchronicity is Segue's proprietary technology platform - purpose-built for the reverse logistics and remarketing industry. It combines real-time global market intelligence, AI-assisted decisioning, and end-to-end supply chain transparency into a single connected system.

From the moment a product enters our network through every step of its next life, Synchronicity gives our partners the visibility, recovery, and control that no other platform can match.

Built for Vendors

See Synchronicity in Action.

See how Synchronicity connects inventory visibility, market intelligence, brand control and your existing systems.

Synchronicity by Segue / Vendor OverviewDownload Video (1080p)
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One platform. More control.

Meet Synchronicity by Segue. A connected intelligence platform built to give vendors more visibility, better decisions, and greater control over returned inventory.

See the whole picture.

Bring inventory, product condition, and unit movement into one clear view. Follow the journey from returns and processing through to orders and fulfillment, without chasing disconnected reports.

Intelligence that drives action.

Use marketplace price intelligence sourced from more than fifty marketplaces, alongside AI-assisted analysis of price, sales velocity and channel options, to make better disposition decisions.

Recover value. Protect your brand.

Balance recovery with brand rules and channel constraints. Connect product onboarding, pricing analysis, and resale routing so each decision supports the bigger picture.

Connected to your business.

Flexible API connectivity links Synchronicity with almost any existing system, from ERP and ecommerce platforms to warehouse tools, keeping information connected across your operation.

Built to give vendors an edge.

This is what makes Synchronicity an industry-leading tool for vendors: visibility, intelligence, execution, and connectivity working together. See what a connected returns operation could mean for your business. Talk to Segue.

The Synchronicity Advantage

Real-time Marketplace Price Intelligence

Sourced from 50+ marketplaces, ingested daily

AI-assisted Product Onboarding & Disposition

Custom algorithms across multiple data clusters

End-to-end B2B Order Lifecycle

Serial-level tracking from cradle to grave

Simple API + Custom Vendor Portal

Real-time visibility into inventory flows, with API connectivity to almost any existing system, including ERP, ecommerce and warehouse platforms.

100%
ALL RETURNS DIVERTED FROM LANDFILL
31M+
POUNDS OF WASTE PROCESSED AND KEPT OUT OF LANDFILL
37
YEARS OF PROCESSING CUSTOMER RETURNS
10M+
UNITS REFURBISHED AND REMARKETED
100% of all products returned are repurposed and kept out of landfills

Illustrative photos by path digital, Kirill Sh, Bench Accounting, Scott Rodgerson on Unsplash.