Refurbishing, Repair and Recycling

In-House Repair. Trusted Refurbishment.
Sustainable Results.

With decades of hands-on experience, we specialize in the complete lifecycle management of consumer electronics and home appliances — from first inspection to final recovery. Whether it's a returned laptop, a smart home device, or a major appliance, we bring products back to life with the highest standards of quality and efficiency.

 

Unlike others who rely on third-party providers, we perform all refurbishing, repair, and recycling services in-house at our fully equipped facilities. This ensures complete oversight, tighter process control, and unmatched consistency — because your brand reputation is too important to be outsourced.

 

Every item is handled with care by trained technicians using advanced diagnostic and repair systems. We also maintain a rigorous quality assurance program to verify that repaired or refurbished units meet — and often exceed — manufacturer standards before re-entering the market or being responsibly recycled.

why choose Segue?

Why leading brands trust us with their refurbishing

Complete In-House Operations

No outsourcing. Total control over repair, refurb, and recycling quality.

Electronics & Appliance Experts

Specialized capabilities for high-value consumer electronics and appliances.

Brand Protection Built In

Strict adherence to brand integrity, data security, and cosmetic standards.

Multi-Channel Return Readiness

Integrated with major U.S. retailers and return platforms for seamless intake and tracking.

Sustainability at Scale

Certified recycling and recovery programs to help meet your environment & sustainability goals.

Refurb-to-Resale Programs

We don’t just fix — we help you monetize returned inventory with ready-to-sell quality.

Our Process

Multiple Solution Providers vs. Segue's End-to-End Solution

Utilizing separate entities to manage the RL Supply Chain creates significant operational cost redundancies and decreases recovery rates due to the passage of time (105+ Days vs 30 Days with Segue).

Our Process
100%
ALL RETURNS DIVERTED FROM LANDFILL
31M+
POUNDS OF WASTE PROCESSED AND KEPT OUT OF LANDFILL
37
YEARS OF PROCESSING CUSTOMER RETURNS
10M+
UNITS REFURBISHED AND REMARKETED
100% of all products returned are repurposed and kept out of landfills